Privacy Policy

Scope of this policy

This Privacy Policy applies to the website at https://desertspringspools.com and to information you provide when contacting Desert Springs Pools & Spas through the contact options presented on this site. In this policy, “Desert Springs,” “we,” “us,” and “our” refer to the business operating under the Desert Springs Pools & Spas name.

This policy does not govern the independent websites or services of lenders, social networks, mapping providers, equipment manufacturers, or other third parties. Their own privacy notices apply when you leave this website or interact with their services.

Information we handle

Information you choose to provide

Depending on how you contact us or which website features are available, this may include:

• Your name, telephone number, email address, and project or service address.
• The area where your project is located and the services that interest you.
• Information you provide by telephone or email about a consultation, existing project, or warranty question.
• If online warranty submission is enabled in the future, installation details, a description of the issue, and photographs you choose to attach.

Some website forms may be displayed as previews while online routing is being connected. Review the notice shown with a form before entering information. A preview will state when information remains in your browser and is not submitted to Desert Springs.

Information processed when you visit

Like most websites, our hosting and delivery providers may process technical information needed to serve and protect the site. That may include your IP address, browser and device type, requested pages, access times, referring page, and diagnostic or security events.

How we use information

We may use information for the following purposes:

• To respond to questions and arrange requested consultations or showroom visits.
• To understand the location, scope, and type of a potential project.
• To review and respond to warranty or service inquiries when those channels are active.
• To operate, maintain, secure, troubleshoot, and improve the website.
• To keep appropriate business records and comply with applicable legal obligations.
• To protect our customers, personnel, rights, property, and services.

We do not use information submitted for a consultation to create a loan application. If you choose to apply for financing, you will leave this website and provide information directly to the lender under the lender’s own terms and privacy practices.

Cookies and third-party services

Analytics and advertising

This website uses Google Tag Manager to load measurement and marketing tags, which may include analytics tools and lead-attribution services such as WhatConverts. Those tags can collect technical information about your visit and interactions (for example pages viewed, form submissions, and device or browser details) so we can understand site performance and attribute inquiries. Tags loaded through Google Tag Manager are governed by the privacy practices of Google and the underlying providers. Vercel Web Analytics is not enabled on this site.

Google services

The site requests typefaces from Google Fonts. The contact page also offers a Google Maps embed and links for directions. When those resources load, your browser communicates directly with Google, which may receive technical information and use cookies or similar technologies under its own privacy practices. The map uses the browser’s native lazy-loading feature to request deferred loading, but the browser controls when the request begins.

External links

Links to Lyon Financial, social media platforms, Google Maps, and other third-party resources take you to services we do not control. Opening those links allows the third party to process information according to its own policies. Review those policies before providing personal or financial information.

When information may be shared

We may disclose information only as reasonably necessary in the following circumstances:

• To hosting, communications, security, and other service providers that support website or business operations and are permitted to use the information only for those services.
• To personnel responsible for responding to the consultation, project, warranty, or service request you initiated.
• When required by law, legal process, or a valid government request, or when reasonably necessary to protect rights, safety, and property.
• As part of a merger, financing, reorganization, sale of assets, or similar business transaction, subject to applicable confidentiality and legal requirements.

This website does not send your information to Lyon Financial merely because you view a financing page. Information is provided to Lyon only if you choose to follow its external link and interact with the lender directly.

Your choices and privacy rights

You may choose not to provide personal information through the website. You can also contact us by telephone or visit the showroom using the information below. Certain information may be necessary for us to respond to or evaluate a request.

Depending on where you live and subject to applicable exceptions, you may have rights to ask about personal information we maintain, request correction or deletion, or object to certain uses. To make a request, email info@desertsprings.vegas. We may need to verify your identity and the request before responding.

Privacy controls for Google, social networks, and other external services must be managed with those providers directly.

Retention and security

We retain personal information for as long as reasonably necessary for the purpose for which it was received, to maintain appropriate business records, resolve disputes, protect the site, and meet legal obligations. The period can vary depending on the type of request and our ongoing relationship with you.

We use reasonable administrative, technical, and physical measures appropriate to the information and the way it is handled. No website, transmission method, or storage system can be guaranteed completely secure. Do not send payment-card numbers, government identification numbers, medical information, account passwords, or other highly sensitive information through a general inquiry form or email.

Children’s privacy

This website is intended for homeowners and others interested in pool, spa, renovation, and landscaping services. It is not directed to children under 13, and we do not knowingly request personal information from children through the site. A parent or guardian who believes a child has provided information may contact us to request review or deletion.

Changes to this policy

We may update this Privacy Policy when website features, service providers, or legal requirements change. The date at the top identifies the latest version. Material changes will be presented through an appropriate notice on the website when required.

Contact us about privacy

Questions or privacy requests can be sent to the contact details below. Please write “Privacy Request” in the subject line of an email so it can be routed appropriately.