Terms of Service

Acceptance of these terms

By accessing or using https://desertspringspools.com, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the website. In these terms, “Desert Springs,” “we,” “us,” and “our” refer to the business operating under the Desert Springs Pools & Spas name.

You must use the site only for lawful purposes and in a manner consistent with these terms. These terms apply to the website itself; additional written terms apply if you request or purchase services from us or apply for financing through a third party.

What this website does - and does not do

The website provides general information about pools, spas, renovations, landscaping, project examples, care resources, warranty channels, financing options, and ways to contact Desert Springs. Website content is provided for general informational and marketing purposes.

Viewing the site, requesting information, or sending an inquiry does not create a contractor-client relationship, require either party to proceed with a project, reserve a construction date, establish project scope or price, approve financing, or modify an existing agreement.

A signed project agreement, warranty document, approved change order, lender agreement, or other transaction-specific document controls if it conflicts with general website content or these website terms.

Inquiries and submissions

When an inquiry feature is active, you agree that information you provide is accurate to the best of your knowledge and that you are authorized to provide it. Do not submit unlawful, misleading, confidential third-party, or highly sensitive information through a general form.

Some website forms may appear as previews while online routing is being connected. A displayed form is not active when its accompanying notice says that information remains in your browser or that submission is unavailable. Use the telephone or email information on the site when you need an immediate response.

Sending an inquiry does not guarantee acceptance, availability, eligibility, a response time, or any particular project result. We may contact you using the information you provide for the purpose of responding to your request.

Offers, estimates, and financing

Prices, monthly-payment examples, rates, discounts, timelines, promotions, and availability shown on the website are illustrative or current marketing information and may change. They are not a binding quote or offer unless included in a written agreement signed by the appropriate parties. Eligibility, exclusions, expiration dates, project conditions, taxes, fees, and other requirements may apply.

Financing is offered by an independent lender. Following an “Apply for Financing” link takes you to Lyon Financial’s website. Desert Springs does not make credit decisions through this website, and viewing our financing page does not submit a loan application. Rates, terms, approval, funding, and lender disclosures are determined by the lender and the documents you receive from it.

Projects, warranties, and service commitments

Descriptions of construction processes, schedules, guarantees, certifications, equipment, materials, warranty service, or expected results are general website summaries. The scope, specifications, price, schedule, exclusions, responsibilities, warranty coverage, and remedies for a particular project are established only by the applicable signed documents.

Website content does not expand, replace, or waive a signed warranty or project agreement. Conditions outside either party’s control - including permitting, inspections, weather, site conditions, utility work, material availability, or requested changes - may affect a project as provided in the governing agreement.

Acceptable use

You may not use the website to:

• Violate law, infringe another person’s rights, or facilitate unlawful conduct.
• Submit false information, impersonate another person, or misrepresent your authority.
• Probe, scan, disrupt, overload, bypass, or attempt unauthorized access to the site, its hosting, or connected systems.
• Introduce malware, harmful code, automated spam, or abusive traffic.
• Scrape, reproduce, republish, sell, or exploit substantial portions of the website except as permitted by law or with our prior written permission.
• Remove copyright, trademark, attribution, or other proprietary notices.

We may restrict access to protect the website, our visitors, or our rights when we reasonably believe these terms have been violated.

Intellectual property

The website and its original text, design, layout, graphics, photographs, video, and other materials are owned by Desert Springs or used with permission and are protected by applicable intellectual-property laws. Names, logos, products, and materials belonging to third parties remain the property of their respective owners.

We grant you a limited, revocable, non-exclusive right to access and use the website for your own lawful, personal evaluation of our services. No other license or transfer of rights is granted. Contact us before using website materials for commercial publication, promotion, data sets, or another website.

Third-party websites and services

The site links to independent services such as Lyon Financial, Google Maps, social networks, safety resources, and equipment information. A link does not mean we control or guarantee the third party, its availability, content, security, privacy practices, products, or decisions. Your interaction with a third party is governed by that party’s terms and policies.

Use appropriate care before leaving this site, providing personal or financial information, downloading files, or relying on third-party content.

Website availability and disclaimers

We work to keep website information useful and current, but the site may contain errors, omissions, outdated information, or temporary interruptions. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties about uninterrupted access, error-free operation, or suitability for a particular purpose.

Pool safety, maintenance, equipment, landscaping, and project-planning articles are general information and are not a substitute for site-specific instructions, manufacturer materials, an inspection, emergency guidance, or advice from an appropriately licensed professional. Contact emergency services for an emergency.

Nothing in this section disclaims an express obligation contained in a signed agreement or any right or warranty that cannot lawfully be excluded.

Limitation of liability

To the maximum extent permitted by applicable law, Desert Springs and those supporting this website will not be liable for indirect, incidental, special, consequential, or punitive losses arising solely from use of - or inability to use - the website or from reliance on general website content or an external link.

This limitation does not apply to liability that cannot legally be limited and does not change the remedies or obligations in a signed project, warranty, or other transaction-specific agreement.

Changes to the site or these terms

We may update website content, features, links, and these Terms of Service. The date at the top identifies the latest version. Changes apply when posted unless a later date is stated. Your continued use after an update means you accept the revised website terms.

If any provision of these terms is found unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law. A failure to enforce a provision once is not a waiver of the right to enforce it later.

Questions about these terms

Contact us if you have a question about the website or these terms. Questions about an active project, warranty, or financing arrangement should reference the documents and contact channel for that specific matter.